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Western Wisconsin · NEMT · Wheelchair accessible

A calmer way
to reach care,
door to door.

CareRide Mobility provides reliable non-emergency medical transportation for appointments, dialysis, therapy, discharges, and wheelchair-accessible trips across Western Wisconsin.

📅 Book a ride 📞 Call dispatch
5 Counties covered
98% On-time target
7 days Scheduling support
01
♿ Wheelchair access

Wheelchair-accessible rides, every trip

Lift-equipped vans, proper securement, and drivers trained in mobility support. ADA-compliant from pickup to dropoff.

02
🤝 Assisted boarding

Dignified rides for seniors & ambulatory riders

Calm, patient drivers meet you at the door. No rushing — steady, respectful support for every step of the journey.

03
🩺 Recurring treatment

Dialysis, chemo & specialist appointments

Set a recurring schedule once for dialysis, chemotherapy, or any regular treatment — and count on us to be there, every time.

Care that starts before pickup

Purpose-built rides for medical schedules.

Every trip is planned around appointment times, mobility needs, companion riders, and return logistics — so patients and caregivers always know what to expect.

CareRide driver securing a wheelchair passenger inside an accessible van
♿

Ambulatory and assisted rides

Clean vehicles, careful pickup, and steady help from the door to the clinic desk.

🚐

Wheelchair-accessible transport

Lift-equipped vans, proper securement, and drivers trained for mobility support.

🔄

Recurring treatment schedules

Dialysis, chemotherapy, therapy, and other repeat appointments scheduled once, handled every time.

📋

Medicaid and facility coordination

Brokered NEMT rides, private pay, facility trips, and care coordinator requests all supported.

CareRide driver greeting an older rider using a walker beside the van

Drivers chosen for patience.

Passengers need more than a ride — they need someone calm, punctual, and respectful at every handoff.

Why families call us back

Quietly dependable,
visibly careful.

🛡️

Screened drivers

Background checks, DMV review, passenger assistance training, and clear conduct standards on every hire.

⏰

Appointment-aware dispatch

Pickup timing planned around check-in needs, traffic, distance, and return ride expectations.

♥

Dignified assistance

Door opening, boarding help, equipment handling, and calm support — without rushing riders.

💬

Clear communication

Phone and email support for patients, family caregivers, clinics, facilities, and case managers.

Coverage area

Serving five Western Wisconsin counties.

📍 1

St. Croix

Hudson, Baldwin, New Richmond

📍 2

Pierce

Ellsworth, River Falls

📍 3

Polk

Balsam Lake, Amery, Osceola

📍 4

Dunn

Menomonie, Boyceville

📍 5

Eau Claire

Eau Claire, Altoona

How it works

Four clear steps, no guesswork.

Call or send a request. We confirm ride details, match the vehicle, and coordinate the return plan.

1

Request

Share pickup address, destination, appointment time, and mobility requirements.

2

Confirm

Our team verifies availability, timing, vehicle type, and any companion needs.

3

Pickup

The driver arrives prepared, assists with boarding, and keeps the trip calm and on time.

4

Arrive

We help passengers reach the right entrance and coordinate return rides as needed.

Accessible CareRide van with driver assisting an older rider outside a clinic
What riders say

Real stories from
real passengers.

"
★★★★★

CareRide gets my mother to dialysis three times a week. They are kind, steady, and they do not make her feel like a burden.

MR
Margaret R.Family caregiver, Hudson WI
"
★★★★★

The wheelchair van is clean, the driver checks every strap, and the ride feels organized from the first phone call.

DK
David K.Rider, Eau Claire WI
"
★★★★★

Our clinic can call and get clear answers. That reliability makes scheduling much easier for our patients and families.

SN
Sarah N.Care coordinator, St. Croix County

Need a ride to care?

Call dispatch or send the booking form. For urgent trips, phone is always fastest — available 7 days a week.

📞 (715) 222-9994 Request online →

Services for routine and specialized medical trips.

CareRide supports ambulatory passengers, wheelchair riders, recurring treatments, facility transfers, Medicaid brokered rides, and private-pay transportation across Western Wisconsin.

🚶

Ambulatory transport

Door-to-door medical rides for passengers who walk independently or with light assistance.

♿

Wheelchair rides

Accessible vans, lift support, securement checks, and trained passenger handling.

🩺

Dialysis and oncology

Recurring schedules for treatment plans that demand dependable weekly timing.

🏥

Facility transfers

Trips between hospitals, clinics, rehab centers, homes, and assisted living facilities.

📋

Medicaid NEMT

Coordination with Wisconsin transportation brokers for eligible covered rides.

🌙

Early and late trips

Scheduling support for morning, evening, weekend, and return ride needs.

Tell us the exact trip need.

We will help match the right vehicle, timing, and passenger support.

Start request

Transportation should never block healthcare.

CareRide Mobility exists to make medical access easier for patients, caregivers, case managers, and healthcare facilities across Western Wisconsin.

Operating values

Safety, reliability, and human patience.

The work is practical: show up on time, help carefully, communicate clearly, and treat passengers with dignity in vulnerable moments.

🛡️

Safety first

Vehicle readiness, securement, driver screening, and careful handoffs come before speed.

⏰

Reliability

Medical schedules are not casual errands. Timing is managed with appointment pressure in mind.

♥

Compassion

Passengers are met with patience, clear explanations, and respect for their independence.

🤝

Coordination

Families, clinics, facilities, and brokers all need clear communication from one accountable team.

Partner with CareRide.

We coordinate with facilities, clinics, care networks, and Medicaid transportation contacts.

Email facility relations

Answers before you book.

Quick guidance on scheduling, wheelchair access, service area, Medicaid rides, companion passengers, and return trips.

Call (715) 222-9994 or send the online request form. We recommend booking 24 to 48 hours ahead when possible. Same-day requests are handled based on availability.

We serve St. Croix, Pierce, Polk, Dunn, and Eau Claire counties in Western Wisconsin. Longer medical trips to the Twin Cities or other WI cities are available by request.

Yes. Tell us when booking so we assign a wheelchair-accessible van with the correct lift and securement setup. All accessible vehicles are ADA-compliant.

We coordinate with Wisconsin Medicaid transportation brokers. Eligible riders should confirm authorization through their broker before booking.

Usually yes. One companion may ride at no additional charge, subject to vehicle capacity. Mention companion needs during scheduling so we can confirm.

Tell us the expected return arrangement during booking. We can plan wait service or a call-when-ready return pickup when available.

Book a ride or ask dispatch.

For urgent scheduling, call directly. For planned appointments, send the form and our team will confirm the details.

Contact

One desk for all ride details.

Have appointment times, pickup address, destination, mobility needs, and return ride requirements ready when you call.

📞
(715) 222-9994Available for scheduling support 7 days a week.
✉
nemt@careridemobility.comFor facility coordination and non-urgent questions.
📍
Western WisconsinSt. Croix, Pierce, Polk, Dunn, and Eau Claire counties.

Ride request

Submit the essentials. Dispatch will contact you to confirm availability and timing.

✓ Request received.
For urgent rides, call (715) 222-9994 while this request is reviewed.

Drive for CareRide Mobility.

Join a team where punctual driving, patience, and respectful passenger assistance directly help people reach care.

Driver requirements

A service role behind the wheel.

✅
Valid license and clean recordWisconsin license, DMV review, and safe driving history required.
🛡️
Background screeningCriminal background check, drug screening, and onboarding review.
♥
Patient temperamentCalm, respectful support for seniors and disabled riders — it matters most.

Driver application

Send your information and availability. We will follow up with next steps within 3–5 business days.

✓ Application received.
CareRide will review your details and contact you about onboarding.

Careers built around care access.

CareRide is hiring drivers and operations teammates who can keep medical transportation organized, patient, and reliable.

🚐 Driver

NEMT Driver — ambulatory

Transport passengers to appointments with steady timing and courteous assistance.

Western WIFull or part-time
Apply as driver
♿ Accessible van

Wheelchair transport driver

Operate accessible vehicles and support secure boarding, riding, and dropoff.

Western WIFull-time
Apply as driver
🎧 Operations

Scheduling coordinator

Coordinate trips, communicate with families and clinics, and support dispatch flow.

Remote or WIFull-time
Send resume